Player guide
A little reward for coming back
Your balance can grow through free bonuses, completed quests, tournament rewards and winning spins. This guide helps you find each reward and understand what is ready to claim.
Your website welcome gift
The wheel on the website can issue a free welcome code. The prize and expiry displayed beside the code come from the game server. The website wheel and the in-game daily wheel are separate features.
- Spin the website wheel and copy the issued code.
- Open Royal Slots and use Inbox → Enter gift code.
- Activate the code, then open the delivered gift message and claim its COINS attachment.
Each account can receive one welcome bonus, across welcome campaigns. A different code cannot grant that account a second welcome gift. COINS are virtual-only and cannot be exchanged or withdrawn.
If the code does not work
- Not found: recheck the copied code and use the supported game version. A code from a test site will not work in the public game; generate your code on the official website.
- Expired: the displayed expiry has passed; the code no longer grants a gift.
- Already redeemed: check Inbox for the previously delivered gift before retrying.
- Welcome bonus already received: this account has used its lifetime welcome gift; another code does not change that.
- Gift option missing: update the app when the supporting version is available. The upcoming website feature does not guarantee support in an older installation.
Reopening the wheel in the same browser restores an unredeemed code while its credential is still stored. Clearing site data does not restore account eligibility. If activation succeeds but COINS have not arrived, check the gift message and claim its attachment; contact support if it remains stuck.
Follow the timer, not a guess
Open Bonuses to check the hourly, daily and weekly offers available to your account. A visible timer or next-claim date tells you when an offer becomes available. “Hourly” is the name of an offer, not a guarantee that every account can collect it every sixty minutes.
Amounts and schedules can change. Use the values shown in the app rather than an old screenshot or a remembered amount.
Preview of the upcoming game update. Your installed version may look different.
Two wheels, two different features
The daily wheel is an account bonus outside a slot round. A wheel inside a particular slot, such as Fortune Wheel, is triggered by that machine’s symbols and follows its own rules. Its availability depends on the slot catalog in your version. Check the machine guide and the in-game paytable before treating them as the same feature.
Check your inbox
Some rewards arrive as messages. Open the inbox, read any conditions or expiry and press the claim button if the reward is available. Seeing a message is not always the same as claiming its attachment.
If a claim looks stuck, allow the app to reconnect before trying again. Do not clear app data to recover a reward: this can remove a guest credential. Ask support if the item still appears unclaimed after restarting.
Keep your session comfortable
Lower bets spread a balance across more rounds. Taking a break and returning when a bonus is ready is always an option. You never need to buy a pack to continue on a schedule or maintain a streak.
For another source of free COINS, see quests. For an optional purchase or video reward that did not arrive, use purchases and rewards help.